Doing Business with OMEGA® |
HOW TO ORDER U.S.A. and CANADA Telephone: 1-800-848-4286 International: (203) 359-1660 24 hr. FAX (203) 359-7700 EasyLink 62968934 Our qualified sales personnel are trained to offer technical assistance as well as aid you in placing an order. CONFIRMING ORDERS: When placing an order by telephone, please inform the salesperson that confirming paperwork will follow. To avoid duplication, mark your confirming paperwork "Confirmation Only, Do Not Duplicate" and include the salesperson's name. Send order confirmations to: WRITTEN ORDERS: Written orders are welcomed. If you are familiar with our products and do not need to consult with a salesperson, send or FAX your written orders to: OMEGA ENGINEERING, INC. For fast, efficient processing of your order,
please include: TERMS: We are pleased to extend the terms of Net 30 days to all customers who have established an open account with OMEGA. All shipments will be F.O.B. Stamford, CT. OMEGA welcomes new accounts and will process orders on a C.O.D. or a prepaid basis when an open account is being established. Prepayment checks should be mailed to: OMEGA ENGINEERING, INC. PRICES: The prices of goods sold are those in effect at the time of sale. The prices listed are those in effect at the time of publication and are subject to change without notice. Please contact OMEGA's Sales Department for current prices. OMEGA will be pleased to furnish quotations either by mail, telephone, FAX, EasyLink or Telex upon request. QUANTITY DISCOUNTS: Many items have quantity discount schedules. For large quantities and for products which do not have discount schedules listed, please consult the Sales Department. CREDIT CARDS: OMEGA is pleased to honor major credit cards for your ordering convenience: VISA, MasterCard and American Express. MINIMUM BILLING: The minimum billing is $10. SHIPMENTS: The standard shipping procedure is via UPS or U.S. and Canadian Postal Services. Other qualified carriers are available upon request. PAYMENTS BY CHECK: OMEGA Engineering, Inc. P.O. Box 740496 Atlanta, GA. 30374-0496 PAYMENTS BY TRANSFER: OMEGA Engineering, Inc. c/o Fleet Bank Account Number: 1584271 ABA Number: 011500010 Hartford, CT. 06120 ADDITIONAL PAYMENT INFORMATION: U.S. Federal Tax I.D. #: 06-6041011 Duns Reference No.: 001455856 ORDER STATUS AND RETURN / REPAIR INQUIRIES: For delivery status, order changes, cancellations, in-warranty and out-of- warranty repairs, please contact OMEGA's Customer Service Department. Before returning any Product(s), please contact the Customer Service Department to obtain an Authorized Return (AR) number and shipping address. The designated AR number should then be marked on the outside of the return package. To avoid processing delays, please be sure to include: purchase order number, invoice number, name, address and phone number, model and serial number, and the repair instructions. Call Toll-Free for Service: 1-800-622-BEST [1-800-622-2378] OEM ACCOUNTS: Original equipment manufacturer's discounts are available to all qualified manufacturers. Contact the OEM Sales Department for an application form. WARRANTY/DISCLAIMER OMEGA Engineering Inc. is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided by OMEGA, either verbal or written. OMEGA only warrants that the parts manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for any damages or losses, whether direct, indirect, incidental, special or consequential. The warranty cannot be transferred or assigned to third parties. It is limited to the purchaser only. Conditions: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a "Basic Component"under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY / DISCLAIMER language above, and additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner. For more information, please contact: OMEGA Engineering, Inc. One Omega Drive Stamford, CT 06907-0047 (800) 826-6342 or (203) 359-1660 Fax: (203) 359-7700 |